Privacy Policy for LTX2

Effective Date: January 4, 2025

Introduction

Welcome to LTX2, an AI-powered video generation platform that transforms text and images into professional-quality 4K videos. At LTX2, your privacy is of utmost importance to us, and this privacy policy outlines how we collect, use, and protect your personal information when you use our services.

Information Collection and Use

We collect the following types of data to provide you with a better experience while using LTX2:

1. Account Information

   • What We Collect: This includes your name, email address, profile picture (from OAuth providers like Google or GitHub), and any other information you provide when creating an account.
   • Purpose: To manage your account, authenticate your identity, and provide customer support.

2. Video Generation Data

   • What We Collect: Text prompts, uploaded images, video generation parameters (resolution, duration, quality mode), and generated video content.
   • Purpose: To process your video generation requests, store your created videos, and improve our AI models and service quality.

3. Usage Details

   • What We Collect: Information about how you use LTX2, including video generation tasks, features accessed, credit usage, subscription status, and usage frequency.
   • Purpose: To analyze user engagement, manage your credit balance, track subscription benefits, and improve our services.

4. Device Information

   • What We Collect: Data regarding the devices you use to access LTX2, such as device type, operating system, browser type, and IP address.
   • Purpose: To optimize our services for different devices, ensure compatibility, and detect fraudulent activity.

5. Cookies and Tracking Technologies

   • What We Collect: Small data files placed on your device that help us track user preferences, authentication sessions, and improve user experience.
   • Purpose: To maintain your logged-in session, enhance the functionality of our services, and personalize your experience.

6. Payment and Billing Information

   • What We Collect: Payment method details (processed securely through Stripe), billing address, transaction history, and subscription/credit pack purchase records.
   • Purpose: To facilitate billing, process payments for credit packs and subscriptions, maintain transaction records, and provide invoices.

Data Storage and Security

We take the security of your personal information seriously. The data we collect is stored securely using industry-standard cloud infrastructure (PostgreSQL database via Neon/Supabase), and we implement a variety of security measures including:

• Encryption: All data transmitted between your browser and our servers is encrypted using SSL/TLS protocols.
• Access Controls: Strict access controls ensure only authorized personnel can access sensitive data.
• Secure Payment Processing: Payment information is processed securely through Stripe's PCI-DSS compliant infrastructure. We do not store your full credit card details on our servers.
• Video Storage: Generated videos are stored securely and accessible only to your account.

However, please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot guarantee its absolute security.

Data Retention

• Account Data: We retain your account information for as long as your account is active or as needed to provide you services.
• Generated Videos: Your generated videos are stored in your account until you choose to delete them.
• Transaction History: Payment and credit transaction records are retained for accounting and legal compliance purposes (typically 7 years).
• Deleted Data: When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it by law.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

• Service Providers: We share data with trusted third-party service providers who assist us in operating our platform:
  • Stripe: For payment processing (credit packs and subscriptions)
  • fal.ai / Replicate: For AI video generation processing
  • Google / GitHub: For OAuth authentication
  • Cloud Infrastructure Providers: For hosting and storage
• Legal Compliance: To comply with legal obligations or respond to lawful requests from public authorities.
• Protection of Rights: To protect our rights, property, or safety, or that of our users or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

All third-party partners are bound by confidentiality agreements and are prohibited from using your personal information for any purpose other than providing services to LTX2.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request deletion of your account and associated personal data.
• Data Portability: You can request a copy of your data in a machine-readable format.
• Opt-Out: You can opt out of marketing communications at any time.

To exercise any of these rights, please contact us at privacy@ltx2.info.

Children's Privacy

LTX2 is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@ltx2.info, and we will delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

• Posting the new policy on this page with an updated "Effective Date"
• Sending an email notification to registered users (for significant changes)

You are advised to review this privacy policy periodically for any changes. Your continued use of LTX2 after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

LTX2 AI Video Generation Platform Website: ltx2.info Privacy Inquiries: privacy@ltx2.info General Support: support@ltx2.info

By using LTX2, you consent to our privacy policy and agree to its terms. Thank you for trusting us with your information!